Client Service Specialist

Hearst Radio Baltimore (98 ROCK and WBAL NewsRadio)

Media - Journalism - Newspaper
Client Service Specialist

Hearst Radio Baltimore (98 ROCK and WBAL NewsRadio), in Baltimore, MD, is looking for a creative, organized, detail-oriented team player with exceptional PowerPoint, written and verbal skills, and the ability to prioritize and manage time effectively. A positive attitude and professional demeanor is essential along with the flexibility to work in a rapidly changing environment. Individual will work closely with the sales team to ensure effective placement of sales activity and creative sales collateral. Specifically, you'll work with the sales force on processing advertising contracts, obtaining creative materials, generating support materials, and creating proposals and sales documents for advertising campaigns. This is a great opportunity for someone who can maintain a high level of accuracy and remain calm under pressure. This is a great way to get your foot in the door at a highly respected TV station and begin a career with Hearst Television, an industry-leading television station group. You will report to the Local Sales Manager.

Job Responsibilities:

  • Assist in the development of sales proposals, advertising packages and client presentations
  • Create supportive marketing materials for sales department
  • Effectively communicate with internal teams (sales, production, finance) and external clients on performance and delivery of campaigns
  • Prepare proposals based on account executive requests
  • Keep progress tabs on various sales initiatives
  • Entering and maintaining all national orders including electronic transfer and maintenance of all orders to WideOrbit
  • Maintain organized filing systems
  • Work cooperatively with managers, co-workers and clients to deliver a high-level of service
  • Interact with co-workers, clients and the viewing public in a professional manner, both on the phone and in person


  • Must have computer and software experience
  • Previous marketing experience a plus, military experience considered
  • Proficient in Microsoft especially Excel and PowerPoint
  • Ability to thrive in a fast-paced work environment, manage multiple projects and tight deadlines
  • Consistently meet deadlines in a challenging and dynamic environment
  • Capable of learning new systems promptly and thoroughly
  • Strong verbal and written communication skills are essential
  • Must be highly focused, organized, and detail oriented
  • Must take pride in work, respond to instruction well, thrive in a fast-paced environment, enjoy working independently and perform at a consistently high-level
  • Deal with the daily stresses and pressures associated with deadlines
  • Extreme attention to detail
  • Military experience considered
  • In-person attendance is required

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.


Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

  • Medical | Dental | Vision
  • 401(k) matching
  • Emotional Wellness Support
  • Paid Time Off
  • Paid Parental Leave
  • LGBTQ+ Health Services
  • Additional benefits to meet your and your family's needs
Vacancy Type:
Full Time
Date Posted:
Closing Date:
Baltimore - 21211

Please visit to apply.


Printer-Friendly Version